HelloYelloMobile

Return Policy:

We offer 7 days Return Policy under the following conditions:

• That the item has a manufacture defect
• All returns must be in their original non-damaged condition, to include all original manufacturer’s packaging, documentation, manuals and accessories, or else they will not be accepted.
• If an item has been opened and/or Misused, a minimum 20% restocking fee may apply. 
• A return will not be accepted if the item arrives back to us (in USA) with any missing items, or returned with any visible or functional damages.
• Customer is responsible for paying cost of return shipping via local Fed-Ex
• Important: Please remove your Google account or any other accounts and/or passwords/PIN and reset the device back to factory settings. If you do not remove your account, the phone will be locked to your account email address and we won't be able to access the device. We reserve the right to charge a fee to have the accounts removed by a third party.  

Unless specified in the listing, our phones are international models and come with a warranty only in the country of origin.

We are not responsible for Warranty claims.

• Our items might come with an International Charger. In this case, a generic North American adapter will be added to your order for free.

Network Compatibility 

Customer is responsible for his own network services as of today or if any changes are to be made in the future. Please make sure! to check your network compatibility and your network requirements, network bands, 4G LTE, VoLTE, or any other requirements of the network you are using. 

Also note that our phones work with GSM networks only (not CDMA).

We are not responsible in any way if the device is not compatible with your chosen network.

• By buying our item you agree to all terms and conditions mentioned on this page.

This policy may be modified or changed without any further notice